What makes Seagale different from other clothing brands?
Seagale offers versatile, technical, and durable clothing. Our exclusive materials combine comfort, performance, and aesthetics, simplifying your daily life with pieces that adapt to all situations.
Where are your clothes made?
We collaborate with workshops in the Euro-Mediterranean region selected for their expertise, and we develop our materials in partnership with the best weavers, knitters, and technical manufacturers.
What types of materials do you use?
We use innovative and sustainable materials, such as our Power Merino (a blend of merino wool and recycled technical fibers), or fabrics developed with partners like Econyl and eco-friendly fibers.
Are your clothes eco-friendly?
Yes, we prioritize durable and recycled materials, as well as responsible manufacturing processes. Our goal is to minimize our environmental impact while ensuring high-quality products.
How should I care for my Seagale clothing?
Each garment includes a detailed care label. Most of our pieces are easy to wash (machine washable at 30°) and do not require ironing. You can also consult our care guide on each product page. Additionally, we offer a complete range of care products: detergent, fabric shaver, anti-moth, and water-repellent spray.
Where can I buy your clothes?
Our collections are exclusively available on our website and in our stores located in Paris, Lyon, Nice, and Toulon.
What are your delivery times?
Orders are generally shipped within 24 to 48 hours and delivered within 1 to 5 business days, depending on your location.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times are provided during the checkout process.
Can I return a product if I’m not satisfied?
Yes, you have 100 days to return your order for any reason. Items must be in perfect condition and in their original packaging.
How do I make a return or exchange?
Visit the Orders section of your customer account on our website and select the details of the order you wish to return or exchange. Then follow the instructions provided.
How do I choose the right size?
We’ve created a detailed size guide for each product, available on the product pages. If you’re unsure, our customer service team is here to assist you.
Do your clothes run large or small?
It depends on the model. Check customer reviews and recommendations on each product page for specific guidance.
Do you have sales or promotions?
We offer fair prices all year round thanks to our direct distribution model. However, we occasionally have special offers during new product launches or end-of-season sales.
Do you have a loyalty program?
Currently, we do not offer a loyalty program, but we’re working on initiatives to reward our loyal customers.
Where can I find your physical stores?
Our stores are located in Paris, Lyon, Nice, and Toulon. You can discover our collections and try our products on-site.
Can I purchase in-store and have items delivered to my home?
Yes, our store teams can arrange delivery directly to your address if an item is not available on-site.
How can I contact your customer service?
You can reach us via email at contact@seagale.fr, through the live chat on our website, or directly in-store.
What are your customer service hours?
Our team is available Monday to Friday, from 9 AM to 6 PM, to answer all your questions.
Easy returns
Wrong size? These things happen. Thanks god, you have 100 days to change your mind.
Free delivery
We offer free shipping on all orders from 100€. Save your time for what really matters.
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